Comply with the law.
We follow all Sharia, food safety and statutory requirements, including Punjab Food Authority rules.
QUALITY, FOOD SAFETY AND HALAL
FOOD SAFETY POLICY
Safe food. Every product. Every process. Every day.
Gourmet Foods leads the industry by delivering safe, halal and consistently high-quality food. To do that, we commit to the following.
Our Commitments
Use proven systems.
Our management system is built on HACCP, ISO 22000 / FSSC 22000 and Codex Alimentarius.
Control every hazard.
We manage biological, chemical, physical and allergen risks, and prevent cross-contamination and food fraud.
Trust our suppliers.
Raw materials and packaging come from approved, audited and regularly tested suppliers.
Keep it clean.
Hygienic facilities, equipment and people, with strict control of temperature, time and water quality.
Trace and recall.
Any product can be traced from supplier to outlet. We rehearse recalls with regular mock exercises.
Listen and improve.
Every complaint is classified by risk. Serious ones are investigated at once, with root cause analysis and corrective action.
Everyone owns safety.
Every employee is part of our quality system, supported by training, clear KPIs and open reporting.
Scope
This policy covers the whole food chain, and all employees, contractors and suppliers whose work affects food safety:
- Procurement
- Storage
- Processing
- Packaging
- Warehousing
- Transport
- Outlet
- Consumer
Testing and Verification
- We run microbiological, chemical and physical testing, water and environmental monitoring, allergen and authenticity checks, and shelf-life studies.
- Testing frequency is set by documented risk assessment.
Leadership and Governance
- A Food Safety Steering Committee under senior management reviews incidents, complaints, audits and recalls.
- Food safety is never compromised for targets, cost or sales.
- Quality objectives are reviewed every six months.
Category Focus
| Category | Main safety focus |
|---|---|
| Bakery | Baking, cooling, mould, allergens |
| Cream and cakes | Cold chain, pathogens, shelf life |
| Dairy and beverages | Pasteurization, microbiology, water quality |
| Bottled water | Source, treatment, chemical and microbial safety |
| Confectionery and sweets | Milk and khoya safety, cooking, shelf life |
| Snacks and ready-to-eat | Frying oil, allergens, foreign bodies, temperature |
Corporate Statement
Gourmet Foods is committed to providing safe, wholesome, authentic and consistently high-quality food by controlling hazards across the food chain, complying with the law, building a strong food safety culture and always improving, to protect the health and trust of our consumers.
"Every Employee is a part of our Quality System."